Shipping & Payment Policy
Shipping & Payment
Processing Time
Orders are typically packed and shipped within 1–3 business days of purchase. As a one-person operation, I personally handle every order — from purchasing and inventory to packing and shipping — so you can trust it's getting real attention before it heads out the door.
​
Shipping— Red Light Therapy Products
​​
-
Continental US: Free shipping
-
Hawaii, Puerto Rico, and Alaska: Shipping cost calculated via USPS at checkout
-
International: Available for an additional shipping cost, calculated at checkout
​
Domestic shipments are sent via UPS or USPS ground service, whichever is faster to your location.
​
Shipping — PEMF Therapy Products
​​
PEMF therapy products ship directly from the manufacturer, Oxford Medical Instruments, in Europe.
-
Domestic & International shipping: Free, via FedEx International Priority
-
Delivery times may vary depending on customs processing in your country
​
Return Shipping Costs
​​
-
Defective or damaged items: We cover return shipping costs.
-
All other returns (change of mind, etc.): The customer is responsible for return shipping costs.
​
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow its progress.
​
Payment Methods
We accept the following payment methods at checkout:
-
Credit/debit card
-
PayPal
-
Venmo
-
Afterpay
-
Google Pay
-
Apple Pay
​
Payment Plans
Need to split up a larger purchase? Afterpay & PayPal Pay Later are available at checkout for eligible orders, letting you pay over time.
​
Questions?
If you have any questions about shipping, delivery times, or payment options, reach out anytime:
Northeast EquiWellness Email: contact@northeastequiwellness.com Phone/Text: +1 (201) 279-1875 (text, or call by appointment)