Privacy Policy

Northeast EquiWellness is a small, one-person business — and I take the trust you place in me by sharing your information seriously. This policy explains what information I collect when you visit or shop at northeastequiwellness.com, how it's used, and how it's protected.

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Who This Applies To

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This policy covers visitors to northeastequiwellness.com and customers of the Northeast EquiWellness online store, operated on the Wix platform.

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Information I Collect

 

Information you provide directly:

• Name, email address, shipping and billing address, and phone number when you place an order or contact me

• Payment details when you make a purchase (processed securely — see "Payment Processing" below; I never see or store your full card number)

• Messages, questions, or feedback you send through contact forms, email, text, or social media

• Product reviews or testimonials you choose to submit

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Information collected automatically:

• IP address, browser type, and device information

• Pages visited, time spent on the site, and referring pages

• Cookies and similar tracking technologies used by Wix to operate the store (e.g., keeping items in your cart, remembering login sessions)

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Payment Processing

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All payments are processed securely through Wix's payment infrastructure and its supported third-party payment providers (such as Wix Payments, PayPal, or similar processors offered at checkout). I do not store your full credit card number, CVV, or other sensitive payment credentials on my own systems — that information is handled directly by the payment processor in compliance with PCI-DSS standards.

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How I Use Your Information

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I use the information I collect to:

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• Process and fulfill your orders, including shipping and customer service

• Communicate with you about your order, questions, or products

• Improve the store experience and troubleshoot issues

• Send occasional updates about products, promotions, or the business, if you've opted in

• Meet legal, tax, and accounting obligations

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I do not sell your personal information.

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Who I Share It With

 

Because the store runs on Wix, some of your information is necessarily shared with:

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• Wix.com, which hosts the site and store platform

• Payment processors (e.g., Wix Payments, PayPal), to complete your transaction

• Shipping carriers, to deliver your order

• Service providers who help run the business (such as email tools), only as needed to provide their service

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I don't share your information with third parties for their own marketing purposes.

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Cookies

 

This store uses cookies to keep your cart working, remember your preferences, and understand how visitors use the site. You can control or disable cookies through your browser settings, though some store features may not work properly without them.

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Your Rights

 

You can ask me to:

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• Tell you what personal information I have on file for you

• Correct inaccurate information

• Delete your information (where I'm not required to keep it for legal, tax, or order-history reasons)

• Opt out of marketing emails at any time (there's also an unsubscribe link in every email)

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To make any of these requests, just reach out — contact info is below.​

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Data Retention

 

I keep order and customer information for as long as needed to fulfill orders, meet legal/tax requirements, communicate with customers, and maintain accurate business records.

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Children's Privacy

 

This store is intended for adults purchasing equine products. I don't knowingly collect information from children.

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Changes to This Policy

 

I may update this policy from time to time as the business or platform changes. The date below reflects the most recent update, and continued use of the site after changes means you accept the updated policy.

Last updated: 9/3/2026

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Contact Me

 

Questions about this policy or your data? Reach out anytime:

Northeast EquiWellness Email: contact@northeastequiwellness.com Phone/Text: +1 (201) 279-1875 (text, or call by appointment)