Shipping & Payment Policy

Processing Time

 

Orders are typically packed and shipped within 1–3 business days of purchase. As a one-person operation, I personally handle every order — from purchasing and inventory to packing and shipping — so you can trust it's getting real attention before it heads out the door.

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Shipping— Red Light Therapy Products

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• Continental US: Free shipping

• Hawaii, Puerto Rico, and Alaska: Shipping cost calculated via USPS at checkout

• International: Available for an additional shipping cost, calculated at checkout

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Domestic shipments are sent via UPS or USPS ground service, whichever is faster to your location.

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Shipping — PEMF Therapy Products

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PEMF therapy products ship directly from the manufacturer, Oxford Medical Instruments, in Europe.

• Domestic & International shipping: Free, via FedEx International Priority

• Delivery times may vary depending on customs processing in your country

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Return Shipping Costs

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• Defective or damaged items: We cover return shipping costs.

• All other returns (change of mind, etc.): The customer is responsible for return shipping costs.

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Order Tracking

 

Once your order ships, you'll receive a tracking number by email so you can follow its progress.

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Payment Methods

 

We accept the following payment methods at checkout:

• Credit/debit card

• PayPal

• Venmo

• Afterpay

• Google Pay

• Apple Pay

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Payment Plans

 

Need to split up a larger purchase? Afterpay & PayPal Pay Later are available at checkout for eligible orders, letting you pay over time.

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Questions?

 

If you have any questions about shipping, delivery times, or payment options, reach out anytime:

Northeast EquiWellness Email: contact@northeastequiwellness.com Phone/Text: +1 (201) 279-1875 (text, or call by appointment)